The applicant was injured in a motor vehicle accident and sought statutory accident benefits from her insurer, including medical benefits, attendant care, housekeeping expenses, and the cost of examinations.
The insurer denied most of the claims, citing suspicions about the applicant's treatment provider, Osler Rehabilitation Centre.
The arbitrator dismissed the claims for attendant care, medical benefits beyond the Pre-approved Framework, and examination costs, finding the applicant's evidence lacked credibility and failed to establish the expenses were reasonable and necessary.
However, the arbitrator granted housekeeping benefits for a limited period, noting the applicant's initial need for assistance.
The claim for a special award was dismissed, as the insurer's delay in paying housekeeping benefits was not unreasonable given the questionable nature of the initial evidence.
