Insurer ordered to pay medical benefits; applicant's chronic pain and pre-existing conditions placed injuries outside MIG.
The applicant was injured in a motor vehicle accident and sought statutory accident benefits for chiropractic and massage treatment.
The insurer denied the treatment plan, arguing the applicant's injuries fell within the Minor Injury Guideline (MIG) and that she had reached maximum recovery.
The arbitrator found that the applicant suffered from chronic pain syndrome exacerbated by pre-existing arthritis and osteoporosis, placing her injuries outside the MIG.
The arbitrator preferred the evidence of the applicant's family physician over the insurer's orthopaedic assessor, finding the treatment plan reasonable and necessary.
The insurer was ordered to pay the disputed medical benefits with interest.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesJan 11, 2018