Transfer service licence revoked for unethical handling of infant remains and regulatory non-compliance.
The Registrar issued a Notice of Proposal to Revoke the appellant's registration as a Class 1 Transfer Service under the Funeral, Burial and Cremation Services Act, 2002.
The allegations included unethical conduct regarding an infant cremation, regulatory breaches concerning consumer contracts and price lists, and misleading the Registrar about the day-to-day management of the business.
The Tribunal found that the appellant mishandled the infant's remains by using a repurposed cardboard shipping box instead of a proper casket, failed to comply with disclosure and price list regulations, and operated with an unlicensed day-to-day manager.
The Tribunal concluded that the appellant's past conduct afforded reasonable grounds for belief that the business would not be carried on in accordance with the law and with integrity and honesty.
The Tribunal ordered the Registrar to carry out the proposal to revoke the appellant's licence.
OLATOntario Licence Appeal TribunalJun 27, 2018
