The appellants were injured in a motor vehicle accident and received weekly income benefits for 156 weeks before the insurer terminated them.
More than two years after the termination, the appellants applied for mediation and subsequently arbitration.
The arbitrator dismissed the arbitration, finding the claims were time-barred.
On appeal, the Director's Delegate upheld the arbitrator's decision, applying binding precedent that the two-year limitation period begins to run upon the insurer's refusal to pay, thereby rejecting the appellants' 'rolling time limit' argument.