The applicant was injured while a passenger on a TTC streetcar.
She did not notify her husband's insurer of her intention to apply for accident benefits until 11 months after the accident, well past the 30-day requirement under section 59 of the Statutory Accident Benefits Schedule.
The insurer denied the claim due to late notice.
The applicant argued she had a reasonable excuse because her husband, fearing increased premiums, refused to provide his insurance details despite her repeated requests.
The arbitrator found that the applicant's excuse was reasonable given the family's patriarchal dynamic and her inability to obtain the information otherwise.
The insurer's motion to dismiss the claim was denied, allowing the applicant to proceed to arbitration on the merits.