The complainant, who suffers from a mental disorder, sought to rent a room in the respondent's rooming house.
After paying the first and last month's rent and receiving the keys, the complainant disclosed her disability to the respondent over the telephone.
The respondent subsequently imposed discriminatory conditions on her tenancy, including a requirement that she leave the house when other tenants had guests over.
The complainant reasonably terminated the agreement and sought the return of her money, which the respondent refused.
The Tribunal found that the respondent infringed the complainant's right to equal treatment with respect to occupancy of accommodation without discrimination because of disability.
The respondent was ordered to pay $4,000 in general damages, $600 in special damages, and to post Human Rights Code cards in the rooming house.