The applicant filed a complaint alleging that the union breached its duty of fair representation by failing to pursue a grievance regarding her mandatory retirement at age 65.
The applicant's former union lost representation rights following a municipal amalgamation, and the responding union voluntarily took over her file despite having no legal obligation to do so.
The Board dismissed the complaint, finding that the union acted reasonably in obtaining a legal opinion, securing a settlement offer, and weighing the applicant's interests against those of the broader bargaining unit facing significant downsizing.