The applicant alleged that the Toronto Police Services Board discriminated against her based on her mental health disability during a landlord and tenant dispute.
She claimed that because the police assessed her as an Emotionally Disturbed Person (EDP), they gave her calls lower priority, failed to investigate her complaints, and treated her adversely.
The Tribunal found that the applicant did not receive delayed service compared to her landlord, that she herself prevented the investigation of her complaint by refusing to cooperate, and that the police acted to de-escalate the situation.
The Tribunal also dismissed the applicant's reprisal allegation, finding that a police reference to a former communication protocol was due to the high volume of her complaints, not retaliation for filing a human rights application.
The application was dismissed.
