The complainant, a Black man, alleged that he was discriminated against on the basis of race and colour by the respondent municipality when he attended City Hall to pick up a response to a freedom of information request.
During a dispute over the contents of the information package, a City employee called security, and a security guard subsequently escorted the complainant from the premises.
The Tribunal found that the complainant was loud, aggressive, and banged his fist on the counter during the interaction.
The Tribunal concluded that the decision to call security was based entirely on the complainant's behaviour and that race was not a factor.
The complaint was dismissed.