The applicant, a 66-year-old pedestrian, was struck by a motor vehicle and suffered a fractured leg.
She applied for statutory accident benefits, including non-earner, attendant care, and housekeeping benefits.
The insurer denied the non-earner benefits and disputed the quantum of the other benefits.
The arbitrator found that the applicant suffered a complete inability to carry on a normal life and awarded non-earner benefits.
The arbitrator also awarded increased attendant care and housekeeping benefits, finding the applicant was substantially unable to perform her pre-accident activities.
Furthermore, the arbitrator ordered the insurer to pay a $6,000 special award because it unreasonably delayed the payment of attendant care and housekeeping benefits and unreasonably denied non-earner benefits.