The appellant appealed an arbitrator's decision restricting his income replacement benefits and denying housekeeping benefits following a motor vehicle accident.
The respondent cross-appealed the arbitrator's decision that each party bear their own arbitration expenses.
The Director's Delegate dismissed the appellant's appeal regarding benefits, finding the arbitrator made no error of law in assessing credibility and weighing medical evidence.
However, the Delegate allowed the cross-appeal regarding expenses, holding that procedural fairness requires an arbitrator to provide written reasons for an expense award.
The expense issue was remitted to the arbitrator.