The worker appealed a decision denying her entitlement to benefits for Traumatic Mental Stress (TMS) following an alleged assault by the store manager during a return-to-work meeting.
The worker claimed she was yelled at, touched on the face, and chased around a table.
The employer and multiple witnesses provided a conflicting account, stating the worker was aggressive and was calmly asked to leave the premises.
The Appeals Resolution Officer found the witness statements credible and concluded there was insufficient evidence of a sudden and unexpected traumatic event.
The appeal was dismissed, and entitlement to TMS was denied.
