The appellant requested correspondence between a doctor, the Psychiatric Patient Advocate Office, and a Patient Advocate.
The Ministry of Health granted partial access, claiming the personal privacy exemption under section 21 of the Freedom of Information and Protection of Privacy Act for the remainder.
The Assistant Commissioner found that the institution's decision makers lacked the delegated authority to deny access, resulting in a deemed refusal.
On the merits, the Assistant Commissioner determined that the severed information was provided by the doctor in his professional capacity and did not qualify as his personal information.
The Ministry was ordered to disclose the records in their entirety.