The plaintiff, a former Senior Financial Services Representative at CIBC, brought an action for wrongful dismissal after being terminated for cause.
The employer alleged that the plaintiff repeatedly breached its Code of Conduct and policies, including failing to review overdraft reports, pulling credit bureau records without signed consent, and altering signed mortgage payout statements.
The court applied the contextual approach to just cause and found that the plaintiff's cumulative and persistent breaches of the employer's policies, despite previous warnings, struck at the heart of the employment relationship.
The action was dismissed.