The applicant filed a complaint alleging that her union breached its duty of fair representation under section 74 of the Labour Relations Act by failing to properly represent her regarding her hours of work and a disciplinary suspension.
The applicant, a full-time Kitchen Helper, claimed she was entitled to 40 hours of work per week and that less senior employees were receiving more hours.
The union investigated the complaints, met with the employer, and concluded that the other employees were either in a different classification (apprentice) or working a different schedule without overtime pay.
The Board found that the union thoroughly investigated the complaints, reasonably concluded there was no breach of the collective agreement, and adequately explained its decision to the applicant.
The application was dismissed.