The applicant attempted to file a human rights complaint on the final day of the limitation period but was delayed past 5:00 PM due to printing issues at the Tribunal office.
Tribunal staff refused to accept the application, and the Tribunal subsequently ruled the later filing was out of time.
On judicial review, the Divisional Court found the Tribunal's decision unreasonable, noting it failed to consider the applicant's good faith efforts to file on time and the severe consequences of denying the application.
The application was allowed and remitted to the Tribunal.