The applicant father filed a complaint against the children's aid society, alleging it failed to hear his concerns about an individual living in the same home as his children who had been charged with sexual assault, and failed to provide reasons for closing its investigation.
The Child and Family Services Review Board found that the society failed to make meaningful attempts to engage with the applicant and failed to provide reasons for its decision that the children were not at risk.
The Board ordered the society to provide written reasons to the applicant within 30 days.