The applicant was injured in a motor vehicle accident and received statutory accident benefits.
He sought payment of $1,219.80 for a rehabilitation assessment report prepared by a social worker.
The insurer refused payment, arguing the report was not reasonable.
The arbitrator found that obtaining the report was reasonable given the applicant's ongoing impairments and the uncertainty of his return-to-work program.
However, the arbitrator concluded the cost was unreasonable because the report was superficial, vague, and lacked significant analysis.
The arbitrator reduced the payable amount to $321, representing 1.5 hours of work, plus interest.