The worker, a personal support worker, appealed two Case Manager decisions regarding their workplace injury claim: the denial of full loss of earnings (LOE) benefits beyond November 2, 2020, and the determination that they had reached maximum psychological recovery (MPR) without a permanent impairment.
The Appeals Resolution Officer found that the worker was capable of participating in a graduated return to work plan and was therefore entitled to partial LOE benefits for a limited period, but not full LOE benefits.
Regarding the psychological claim, the Officer found that the worker had not reached MPR, as their condition was still improving with treatment and a recommended psychiatric assessment had not occurred.
The worker's appeal was allowed in part.