Sara Atkinson

The Association filed a grievance alleging the Employer breached the collective agreement by denying the complainant's request for an alternative work arrangement (AWA) to work remotely five days per week.

The Association argued the manager's discretion was fettered by a blanket three-day in-office rule imposed by the Employer.

The Grievance Settlement Board dismissed the grievance, finding that the manager genuinely exercised her discretion in good faith by considering the complainant's individual circumstances and the operational viability of the unit, rather than rigidly applying a blanket rule.