The worker appealed a case manager's decision denying entitlement for traumatic mental stress (TMS).
The worker alleged she suffered an acute psychological reaction due to ongoing harassment, bullying, and physical abuse by a co-worker, including hair-pulling and a strike to the shoulder.
The Appeals Resolution Officer denied the appeal, finding that the alleged events could not be corroborated by witnesses and did not meet the policy criteria for an objectively traumatic, sudden, and unexpected event.