The worker, a laundry aide, appealed the WSIB's decision denying entitlement for a right rotator cuff tear and limiting entitlement to a right shoulder and biceps strain.
The worker felt a pop in their shoulder while hanging laundry above shoulder level.
The Appeals Resolution Officer allowed the appeal, finding that the worker's job duties contributed to the wear and tear on their rotator cuff and that the specific incident caused the tear.
The Officer relied on medical opinions from an occupational medicine specialist, concluding the worker met the criteria for a disablement injury.