Accident benefits denied where expert evidence established low-impact collision could not have caused claimed injuries.
The applicants sought income replacement benefits and payment of physiotherapy accounts following a low-impact rear-end motor vehicle collision.
The insurer denied the claims, arguing the impact was too minimal to cause the alleged injuries, and sought repayment of some physiotherapy expenses already paid.
The arbitrator found the applicants' evidence regarding their injuries lacked credibility, noting inconsistencies and a failure to disclose pre-existing conditions to their treating physicians.
Relying on expert evidence in accident reconstruction and biomechanics, the arbitrator concluded the collision forces were insufficient to cause the claimed injuries.
The claims for income replacement and physiotherapy were dismissed, as was the claim for a special award.
The insurer's claim for repayment was also dismissed because the initial payments were not made due to error, fraud, or wilful misrepresentation.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesSep 16, 1997