Medical benefit granted as injuries fell outside Minor Injury Guidelines; special award denied.
The applicant was injured in a motor vehicle accident and sought accident benefits from the insurer.
The insurer denied a medical benefit of $1,822.04 for an occupational therapy treatment plan, arguing the applicant's injuries fell within the Minor Injury Guidelines (MIG).
The arbitrator found that the insurer had sufficient medical information, including hospital records indicating a concussion, to remove the applicant from the MIG much earlier.
The arbitrator refused to qualify the insurer's medical examiner as an expert and concluded the treatment plan was reasonable and necessary.
The applicant was awarded the medical benefit and interest, but the claim for a special award was dismissed as the insurer's conduct did not rise to the required level of unreasonableness.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesSep 20, 2017