The worker appealed a Case Manager's decision that calculated their long-term average earnings based on non-permanent employment.
The worker argued they were a permanent employee, having worked full-time hours with no set termination date.
The employer did not participate but had previously asserted the worker was a temporary hire.
The Appeals Resolution Officer reviewed the earnings information and Operational Policies, finding the worker was employed 52 weeks a year with no seasonal layoffs or set termination date.
The appeal was allowed, and the matter was remitted to the Operating Area to recalculate the long-term rate based on permanent employment.