The respondent, a convenience store clerk, sold cigarettes to a 17-year-old test shopper after misreading the birth year on the shopper's identification due to 'human error'.
She was convicted of selling tobacco to a minor under the Smoke-Free Ontario Act, but the summary conviction appeal court overturned the conviction, finding her honest mistake satisfied the statutory defence.
The Court of Appeal allowed the Crown's appeal and restored the conviction, holding that the statutory due diligence defence requires a reasonable belief formed after exercising reasonable care in reviewing the identification, which a mere unexplained human error does not satisfy.