The applicant was injured in a motor vehicle accident and sought various statutory accident benefits, including multiple treatment plans for physiotherapy, a TENS unit, a chronic pain program, and various assessments.
The respondent insurer denied the benefits, arguing the physical injuries were minor and the applicant had reached maximum medical recovery.
The Tribunal found that five of the physiotherapy treatment plans were reasonable and necessary, and that one of the respondent's denial notices failed to comply with the medical reasons requirement under s. 38(8) of the Schedule.
However, the Tribunal dismissed the claims for the remaining treatment plans, finding insufficient evidence to support them.
The Tribunal also denied the applicant's request for a special award under s. 10 of Reg. 664, finding no unreasonable withholding or delay by the respondent.