The appellants appealed Tarion's decision to deny their warranty claim for losses suffered when their contractor failed to substantially perform a home construction contract.
The central issue was whether the contractor met the statutory definition of a 'builder' under the Ontario New Home Warranties Plan Act.
The Tribunal found that while the contractor constructed the foundation, framing, and roof, the appellants themselves hired, paid, and directed other trades for essential elements including the building envelope, plumbing, electrical, and HVAC systems.
Because the contractor did not direct and control all essential elements of the home's construction, it was not a 'builder' under the Act, and the appeal was dismissed.