GSB#2013-3316

UNION#2013-0526-0139

IN THE MATTER OF AN ARBITRATION

Under

THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT

Before

THE GRIEVANCE SETTLEMENT BOARD

BETWEEN

Ontario Public Service Employees Union (Duret et al)

Union

• and -

The Crown in Right of Ontario (Ministry of Attorney General)

Employer

BEFORE

Gail Misra

Vice-Chair

FOR THE UNION

Seung Chi Ontario Public Service Employees Union Grievance Officer

FOR THE EMPLOYER

Susan Munn Treasury Board Secretariat Legal Services Branch Counsel

HEARING

October 3, 2014

Decision

1On October 18, 2013, the Union filed a group grievance on behalf of a number of Client Service Representatives who work in the Court Services Division at the Ontario Superior Court of Justice, located at 393 University Avenue in Toronto. The Grievance claims breaches of Articles 2 and 3.2 of the collective agreement, and also makes reference to Articles 41, 42 and 44. In particular, the group claims that the Employer failed to train staff on a new Attendance Support and Management Program which was introduced on or about September 3, 2013. According to the Grievance, staff were told to direct questions to their respective managers. By way of redress the group was seeking more training on the ASMP by December 31, 2013, and that that training should be on some education platform other than through staff meetings.

2The parties referred this Grievance to mediation/arbitration in accordance with Article 22.16 of the collective agreement, and the matter came before me on October 3, 2014. At the outset of the proceeding the parties agreed that I had the jurisdiction to deal with this matter. They asked that I issue a decision without precedent or prejudice, and without written reasons.

3Having met with the parties, heard from their representatives, reviewed the collective agreement, and carefully considered the submissions of the parties, I find that there has been no breach of the collective agreement in this instance. I therefore deny the grievance.