GSB#2011-2784
UNION#2011-0430-0004
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union (Cordeau et al)
Union
- and -
The Crown in Right of Ontario (Ministry of Government Services)
Employer
BEFORE
D.J.D. Leighton
Vice-Chair
FOR THE UNION
Stephen Giles Ontario Public Service Employees Union Grievance Officer
FOR THE EMPLOYER
Meghan Rogers Ministry of Government Services Centre for Employee Relations Employee Relations Officer
HEARING
July 25, 2012.
Decision
1The grievors were customer service representatives (CSR-3’s) at Service Ontario when this group grievance was filed on August 4, 2011. They allege that the employer is not distributing overtime in a fair and equitable manner, in contravention of Article 8 of the collective agreement. They seek an order that overtime be distributed in a fair and equitable manner and to be made whole. The employer submitted that there was no violation of the collective agreement and overtime had been distributed equitably within management’s right to organize and provide services.
2The parties referred this grievance to mediation/arbitration in accordance with Article 22.16 of the collective agreement. At the outset of the hearing, the parties agreed that I had the jurisdiction to deal with this matter. They asked that I issue a decision without precedent or prejudice, and without written reasons.
3Having carefully considered the submissions of the parties, as well as the jurisprudence of the Board, I hereby deny these grievances.
Dated at Toronto this 1st day of August 2012.

