Financial Services Commission des
Commission services financiers
of Ontario de l’Ontario
Neutral Citation: 2015 ONFSCDRS 127
FSCO A13-003166
BETWEEN:
SOFIA ADEN
Applicant
and
CERTAS DIRECT INSURANCE COMPANY
Insurer
DECISION ON EXPENSES
Before: Sudabeh Mashkuri
Heard: By way of written submissions
Appearances: No one appearing for Ms. Aden
John P. Desjardins for Certas Direct Insurance Company
Reasons for Decision
The Applicant, Sofia Aden, was injured in a motor vehicle accident on April 3, 2011. In a decision dated March 20, 2015, I dealt with her claims for statutory accident benefits under the Schedule.1 I dismissed the application for arbitration, and set a timetable for written submissions on the issue of expenses.
Ms. Aden’s file was joined with three other related files, namely Ms. Khadija Sheikh (A13-003160) who is Ms. Aden’s mother; Mr. Ali Abdulkadir Sheikh Mao (A13-003170) who is Ms. Aden’s maternal uncle; and Mr. Mohamed Aden (A13-003163) who is Ms. Aden’s brother. None of the applicants had legal representation. At the preliminary issues hearing on March 9, 2015, each of the applicants requested that their arbitration applications to be dismissed without award of expenses.
Mr. Desjardins, representing Certas Direct Insurance Company (Certas), made oral submissions at the hearing on March 9, 2015 with regards to expenses and sent in written submissions on March 10, 2015. Mr. Desjardins submitted a bill of costs on March 10, 2015, requesting $14,628.00 in total expenses for all four dismissed claims.
At the preliminary issues hearing (which was converted to a hearing for the purposes of dismissal of the applications), Ms. Aden submitted that she could not afford to pay a lawyer or pay any expenses to the insurance company. Subsequent to the hearing, Ms. Aden’s mother, Ms. Sheikh, sent a letter dated March 25, 2015 signed by all the applicants asking for an adjournment of the hearing to find legal representation. The letter did not address the issue of expenses. Given that, I had already dismissed the applications on March 20, 2015, there was no hearing to adjourn. Mr. Desjardins responded by letter dated April 1, 2015. On April 24, 2015 Ms. Sheikh, Ms. Aden’s mother, on behalf of herself and the other applicants sent another letter stating she could not afford to pay any expenses because they are impecunious.
I have considered the case law, provided to me by Certas, as well as the oral and written submissions. However, I do not believe this matter warrants a line by line analysis of Certas’ expenses. The general approach with respect to fees is to take a pragmatic, broad-strokes approach, with a view to fixing an amount that is reasonable. I find that Ms. Aden having failed to pursue her claim, and not succeeding on the issues in dispute, is disentitled to expenses. This matter was dismissed at the preliminary hearing stage and did not go to a full arbitration hearing and, therefore, I also find that, the amount of $14,628.00 in total for the four applications, asked by Mr. Desjardins, excessive.
The applicants through their correspondence and appearance at the preliminary issues hearing made clear that they did not want to pursue their claims. The applicants did not have a legal representative and did not ask for any legal expenses. I find Certas is entitled to reasonable expenses for a claim that was not pursued by the applicants. I therefore fix Certas’ expenses in the amount of $700.00 per applicant.
June 17, 2015
Sudabeh Mashkuri Arbitrator
Date
Financial Services Commission des
Commission services financiers
of Ontario de l’Ontario
Neutral Citation: 2015 ONFSCDRS 127
FSCO A13-003166
BETWEEN:
SOFIA ADEN
Applicant
and
CERTAS DIRECT INSURANCE COMPANY
Insurer
ARBITRATION ORDER
Under section 282 of the Insurance Act, R.S.O. 1990, c.I.8, as amended, it is ordered that:
- Ms. Aden shall pay Certas’ expenses in the amount of $700.00, inclusive of HST, in respect of the arbitration under subsection 282(11) of the Insurance Act.
June 17, 2015
Sudabeh Mashkuri Arbitrator
Date
Footnotes
- The Statutory Accident Benefits Schedule - Effective September 1, 2010, Ontario Regulation 34/10, as amended.

