The applicant was injured in a motor vehicle accident and sought various statutory accident benefits from his insurer, including income replacement, attendant care, housekeeping, medical benefits, and the cost of examinations.
The insurer had terminated income replacement benefits on the basis of non-compliance with a work-hardening program.
The arbitrator found that the applicant had participated in the program and that his severe back injuries and chronic pain rendered him completely incapable of engaging in suitable alternative employment.
The arbitrator awarded ongoing income replacement benefits, partial attendant care and housekeeping benefits, the requested medical benefits and examinations, and interest.
Furthermore, the arbitrator ordered the insurer to pay a maximum special award of 50% for unreasonably withholding income replacement benefits after receiving evidence of the applicant's compliance with rehabilitation.