The respondents boarded their dog with the appellant kennel while on vacation.
The dog escaped from the kennel's enclosed play area and was lost.
The trial judge found the kennel negligent and awarded damages, including an amount for pain and suffering.
The kennel appealed, arguing the wrong standard of care was applied and that damages for pain and suffering cannot be awarded for the loss of a pet, which is considered a chattel.
The Divisional Court dismissed the appeal, finding that under the law of bailment, the kennel failed to prove the loss occurred without neglect.
The court also upheld the award for mental distress, confirming it is a proper head of damages when the underlying circumstances are proven.