The applicant filed a complaint under section 120 of the Child, Youth and Family Services Act, 2017, alleging that the respondent children's aid society failed to hear her concerns and provide reasons regarding her deceased son's hospital records, schoolwork, sibling visits, Christmas access, personal belongings, and ashes.
The Child and Family Services Review Board found that the respondent failed to provide the applicant with an opportunity to be heard on several issues, and failed to provide meaningful reasons regarding the return of her son's personal belongings and ashes.
The application was upheld in part, and the respondent was ordered to provide detailed written reasons regarding the belongings and ashes.