The applicant, whose child is a Crown ward, filed a complaint with the Child and Family Services Review Board alleging that the Children's Aid Society failed to communicate with her adequately and did not provide her an opportunity to be heard regarding her concerns.
Following a hearing on the merits, the Board found that the Society had made a thorough effort to keep the applicant informed, responded to her inquiries in a timely manner, and provided requested documents.
The Board concluded that the Society complied with its obligations under the Child and Family Services Act and dismissed the complaint.