The complainant alleged that her union breached its duty of fair representation under section 68 of the Labour Relations Act by withdrawing her transfer grievance from arbitration.
The union withdrew the grievance after assuming the complainant had rejected a settlement offer, based on information from the employer that she had contacted the university president.
The Board found the union acted arbitrarily by failing to ascertain the complainant's actual decision regarding the settlement before withdrawing the grievance.
The Board ordered the arbitration reinstated and directed the union to retain jointly selected counsel to represent the complainant.