The insured was injured in a motor vehicle accident and received weekly income benefits until the insurer terminated them at the three-year mark.
The insured applied for mediation within the two-year limitation period but did not apply for arbitration until more than two years after the benefits were terminated.
The arbitrator held that the limitation period applied on a rolling basis, barring only claims for periods ending more than two years before the application.
On appeal, the Director's Delegate reversed, holding that the two-year limitation period under section 281(5) of the Insurance Act runs from the insurer's refusal to pay benefits, not from the date each payment becomes overdue.
The insured's claim for further weekly income benefits was therefore entirely time-barred.