This regulatory prosecution concerned allegations that electrical contractors and their principals breached Ontario’s Consumer Protection Act, 2002 in home-service transactions.
The court considered whether the consumer contracts were direct agreements, whether required contract terms and cancellation rights were provided, whether refunds were owed, and whether misleading representations were made.
After a lengthy trial, the court found the prosecution had proved offences against some or all of the defendants under the consumer protection regime.
The decision interprets the Act broadly as consumer-protection legislation applying to in-home electrical service agreements.
