The applicant sought statutory accident benefits following a motor vehicle accident.
The respondent denied treatment plans on the basis that the applicant's injuries fell within the Minor Injury Guideline (MIG).
The Tribunal found that the applicant failed to prove on a balance of probabilities that she should be removed from the MIG due to pre-existing conditions, chronic pain, or psychological impairments.
However, the Tribunal found that the respondent's initial denial of a psychological treatment plan was non-compliant with section 38(8) of the Schedule.
As a result, the respondent was prohibited from relying on the MIG for that specific treatment plan until a compliant notice was issued.
The applicant was awarded the incurred costs for psychological services during the period of non-compliance, but her other claims for chiropractic treatment, a psychological assessment, and an award under Regulation 664 were dismissed.