Victor Wu

The respondent insurer requested a reconsideration of a Licence Appeal Tribunal decision that removed the applicant from the Minor Injury Guideline (MIG) and awarded three treatment plans due to deficient denial notices.

The Tribunal granted the reconsideration in part.

It found an error of law in removing the applicant from the MIG based solely on procedural notice contraventions, and upon reviewing the medical evidence, concluded the applicant did not establish chronic pain or psychological impairments warranting removal.

The Tribunal upheld the entitlement to two occupational therapy plans because the initial denial notices were sent only via HCAI and not directly to the applicant.

However, it reversed the entitlement to a physiatry assessment plan, finding the deficient notice was cured before the expense was incurred.

The 25 per cent award was varied to apply only to the two upheld treatment plans.