The applicant was injured in a motor vehicle accident and sought income replacement benefits (IRBs) for both the pre-104 week and post-104 week periods.
The respondent insurer denied the benefits based on multidisciplinary assessments concluding the applicant suffered minor injuries and could return to work.
The Tribunal found that the applicant was entitled to IRBs for a limited period from November 1, 2017, to December 31, 2017, as her injuries temporarily prevented her from working.
However, the Tribunal dismissed the claim for ongoing IRBs, noting that the applicant had retrained as a personal support worker, completed practicums, and travelled internationally, demonstrating she no longer suffered a substantial or complete inability to work.
The claim for a special award was dismissed, but interest was awarded on the overdue benefits for the limited period.