The applicant was injured in a 2007 motor vehicle accident and claimed she suffered a catastrophic impairment due to a mental or behavioural disorder.
She also claimed various statutory accident benefits.
The arbitrator found that while the accident materially contributed to her mental or behavioural disorder, the impairment was moderate, not marked, largely due to significant pre-existing conditions and functional limitations.
The claim for catastrophic impairment was dismissed, along with claims for attendant care, housekeeping, and income replacement benefits.
However, claims for massage therapy, physiotherapy, a neuro-psychological assessment, speech therapy, psychological therapy, and prescription medication were granted.
A special award was also granted for the insurer's unreasonable delay in paying for the neuro-psychological assessment and psychological therapy.