Physical therapy treatment plan approved due to complex pre-accident medical history; special award denied.
The applicant was injured in a 2011 motor vehicle accident and sought payment for a $2,362.00 physical therapy treatment plan, a special award, and interest.
The insurer denied the treatment plan based on an independent physiotherapy assessment concluding the applicant had reached maximum therapeutic benefit.
The arbitrator found the treatment plan was reasonable and necessary, noting the applicant's complex pre-accident medical history and chronic pain, which required a longer course of treatment.
The arbitrator relied on credible testimony from the applicant, his mother, and treating practitioners showing functional deterioration when treatment ceased.
The claim for a special award was dismissed as the insurer relied on an expert opinion and did not act imprudently or inflexibly.
Interest was awarded on the overdue benefits.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesAug 14, 2017