Applicant awarded housekeeping benefits and custom orthotics after insurer's medical assessments rejected for ignoring MRI evidence.
The applicant was injured when she fell inside a public transit bus due to sudden acceleration.
She applied for statutory accident benefits, claiming housekeeping and home maintenance benefits as well as the cost of custom orthotics, which the insurer denied.
The arbitrator found the applicant's testimony regarding her symptoms credible and supported by objective medical evidence, including an MRI showing a tear in her right wrist and an ankle effusion.
The arbitrator rejected the insurer's medical assessments, noting they failed to consider the MRI results.
The applicant was awarded housekeeping benefits at $100 per week for the initial period and $50 per week thereafter, along with the cost of the custom orthotics and interest on overdue payments.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesOct 3, 2014
