Dr. S. Chan

The applicant was injured in a motor vehicle accident and sought statutory accident benefits, including non-earner, attendant care, housekeeping, and medical benefits, which the insurer denied.

The arbitrator found the applicant credible and concluded she suffered soft-tissue injuries that continuously prevented her from engaging in substantially all of her pre-accident activities, entitling her to non-earner benefits.

The arbitrator also awarded attendant care benefits for a limited period at a reduced rate, and housekeeping benefits for the claimed period, less a two-week vacation.

The insurer was ordered to pay for an approved treatment plan and two assessments, along with a special award for unreasonably withholding payment for the assessments, plus interest.

The applicant was injured in a motor vehicle accident and sought statutory accident benefits, including non-earner, attendant care, housekeeping, and medical benefits.

The arbitrator found significant credibility issues with the applicant's evidence, noting inconsistencies and symptom magnification.

The claims for non-earner and housekeeping benefits were dismissed as the applicant failed to establish a complete or substantial inability to perform his pre-accident activities.

Attendant care benefits were granted for a limited one-month period.

The arbitrator also awarded the cost of an attendant care assessment, one treatment plan, and a special award due to the insurer's unreasonable delay in paying for the assessment.