Claim for special award dismissed as insurer's 90-day delay to review new evidence was not unreasonable.
The applicant sought statutory accident benefits following a motor vehicle accident.
The respondent initially placed the applicant in the Minor Injury Guideline and denied treatment plans based on section 44 assessments.
After receiving further medical documentation, the respondent voluntarily removed the applicant from the guideline and approved the disputed treatment plans.
The applicant sought a special award under section 10 of Regulation 664, arguing the 90-day delay in adjusting the file was unreasonable.
The Tribunal dismissed the claim for an award, finding the insurer's reliance on its assessors and subsequent good-faith adjustment of the file upon receiving new evidence did not constitute excessive or imprudent delay.
The applicant was awarded interest on the overdue benefits.
OLATOntario Licence Appeal TribunalJun 11, 2026