Applicant entitled to other disability benefits until March 1998; claim for case management services dismissed.
The applicant, a 70-year-old pedestrian, was struck by a truck and sustained soft tissue injuries to her left shoulder and back.
The insurer terminated her statutory accident benefits in February 1997.
The applicant sought ongoing other disability benefits and rehabilitation benefits for case management services.
The arbitrator found that the applicant suffered a partial inability to carry on a normal life until March 1998, at which point her condition had stabilized such that she could perform most of her ordinary household tasks.
The arbitrator dismissed the claim for case management services, finding that the applicant's situation was not sufficiently complex to warrant a case manager given the support she already received from family, friends, and medical professionals.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesMar 2, 1999
