Arbitrator's decision rescinded for improperly shifting burden of proof and breaching procedural fairness regarding the Minor Injury Guideline.
The insurer appealed an arbitrator's preliminary decision that the insured's medical and rehabilitation claim was not subject to the $3,500 limit under the Minor Injury Guideline (MIG).
The Director's Delegate allowed the appeal, finding that the arbitrator erred by failing to apply the correct test of whether the impairment was predominantly a minor injury, improperly shifting the burden of proof to the insurer, and incorrectly concluding that the MIG was non-binding.
Furthermore, the arbitrator breached procedural fairness by conducting independent research and relying on legal arguments without giving the parties an opportunity to respond.
The decision was rescinded and the matter remitted for a full hearing before a different arbitrator.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesNov 28, 2013