Appeal allowed; arbitrator erred in relying on psychological report based on claimant's truthfulness after finding claimant not credible.
The insurer appealed an arbitrator's decision awarding the claimant income replacement benefits (IRBs) for a psychological impairment.
The arbitrator had found the claimant entirely lacking in credibility and rejected his claims for physical disability, but awarded IRBs based on a psychologist's report.
The Director's Delegate allowed the appeal, finding that the arbitrator committed an error of law.
Because the psychologist's report explicitly relied on the claimant's presumed truthfulness, it could not support an award of benefits given the arbitrator's explicit finding that the claimant was not credible.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesDec 20, 2006