Insurer ordered to pay disputed treatment plans and an unreasonable delay award for withholding benefits.
The applicant sought entitlement to various chiropractic and psychological treatment plans following a motor vehicle accident, as well as an award for unreasonable delay.
The Tribunal found all disputed treatment plans to be reasonable and necessary, noting consistent medical reporting and rejecting the insurer's credibility concerns.
The Tribunal also granted an award under s. 10 of Regulation 664, finding the insurer unreasonably withheld benefits, particularly by denying psychological services despite agreement between its own assessor and the applicant's assessor.
The award was set at 10% for psychological services and 5% for chiropractic services.
OLATOntario Licence Appeal TribunalJun 16, 2026
